FAQs

What should we bring on the boat with us?

Please bring the following items to ensure an amazing day on the water with us! WATER, Food, Drinks, Ice, Sunscreen, Towels, and your Swimsuit!

Do we need to bring Ice?

Yes! Please bring Ice with you!

Do we need to bring a Cooler?

You do not need to bring a Cooler, unless you would like to! We have a YETI 75 on board for all of your Drinks and Snacks!

Can we drive the boat?

Unfortunately you can not drive the boat, Our Highly trained Captains will be on the boat to drive and ensure your safety as well as a guaranteed good time!

Can we bring our Dog?

Well mannered dogs are allowed on the boat with us. The owner of the Dog will be responsible for any additional clean up fees or damage of the boat while on your Charter.

Is there a stereo on the boat?

There is! The Boat has a sound system as well as Bluetooth compatibility so you can DJ the entire time while with us.

Can you pick us up from a different location on Lake Austin?

Yes! If you are renting a House on Lake Austin or live on the Lake we are happy to arrange Pick ups at any location. Please let us know ahead of time the location at which you wish to be picked up at if it is not one of our normal pick up locations! (An additional Fuel Charge may be applied to your rental if there is a lengthy drive to get to your pick up location)

Can we Wakesurf or do Water sport activities?

If you have booked a charter including Watersports (Wakesurfing Charter or Wakesurf/Party Cove Hybrid Charter) you are welcome to participate in any Watersports. If you booked a Party Cove Charter (Does not include Water Sports Activities) you will not be able to wakesurf.

Are Water Sport Lessons provided on a Weekend Wakesurfing Charter?

Helpful Tips are given on Weekend Wakesurfing Charters, however if you are interested in Lessons Specifically Please see our Lessons Tab for more details on booking! Weekends are not an ideal time for Lessons, Lessons are Taught Monday-Friday where the conditions are much more calm for an ideal learning environment.

Do you have a Lily Pad on the boat?

We have an Inflatable BOTE Lily pad on our boat at all times for Party Cove and Wakesurf/Party Cove Hybrid Charters! We also have a variety of Inflatables available per your request! An additional charge may be applied to your charter for multiple inflatables.

Do you provide Children’s Life Vests?

We do have Children’s Life Vests on Board! All Children under 13 are required to wear a Life Vest at all Times on the boat! Please let us know ahead of time if you plan on having Children on board so we can ensure to have all of the proper vests for them!

Where do we meet you to get on the boat?

We pick up at the Loop 360 Boat Ramp on Lake Austin. Details for pick up and exact location are provided in your booking confirmation email.

What is your Cancellation Policy?

Cancellations within 72 hours of your scheduled Booking have a 50% charge of the total charter price.
Cancellations prior to 72 hours will receive a full refund

What is your Weather Cancellation Policy?

Unsafe weather can be fully refunded or rescheduled. Rain does not count as unsafe boating weather, however Lighting does and we will assess the conditions 1-2 hours prior to the scheduled charter.

I don’t see my Question listed.

Please feel free to reach out to us via Text or Call at (512)373-0495 or Email with any additional Questions you may have.